Terms and Conditions

1. Introduction

Welcome to LED2URHOME. By using our website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

We are a family-run business based in St Helens, UK, specialising in LED bulbs and lighting products.

2. Contact Information

Trading Name: LED2URHOME

Registered Address: 1 White Friars, Eccleston, St Helens. WA10 5GB

Email: sales@led2urhome.store

Phone: 0174420786

3. Products

  • We aim to ensure all product descriptions, images, and prices are accurate.

  • Colours, sizes, and specifications may vary slightly from the pictures shown on the website.

  • All products are subject to availability.

4. Pricing & Payment

  • All prices are shown in GBP (£) and include VAT (where applicable).

  • Payment must be made in full at the time of ordering.

  • We accept payment via [list accepted methods e.g., debit/credit card, PayPal, etc.].

5. Shipping & Delivery

  • We deliver within the UK.

  • Standard delivery times are shown at checkout, but delays may occur beyond our control.

  • Shipping costs will be displayed at checkout.

  • Risk of loss or damage passes to you once the order has been delivered.

6. Returns & Refunds

  • Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving it.

  • To be eligible for a refund, items must be returned unused, in their original packaging, and in a resalable condition.

  • Return postage costs are the responsibility of the customer, unless the item is faulty or incorrect.

  • Refunds will be processed within 14 days of receiving the returned goods.

7. Warranty & Faulty Goods

  • All LED products come with a [12 month] warranty against manufacturing defects.

  • If your item develops a fault within the warranty period, please contact us for a replacement or refund.

  • This warranty does not cover damage caused by misuse, incorrect installation, or normal wear and tear.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • Nothing in these Terms excludes liability for death or personal injury caused by negligence.

9. Privacy & Data Protection

  • We respect your privacy and handle your personal data in line with the UK GDPR and Data Protection Act 2018.

  • Please see our Privacy Policy for details on how your data is collected, used, and protected.

10. Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the English courts.